Understanding what each client needs
The Astins Institute is a place where we get to know our clients and partners better, and to understand their requirements.
Once we’re clear on what our clients want, we set about exceeding their expectations.
We do this by:
- Building benchmarks and mock ups for new jobs to demonstrate to our clients
- Offering clients product demonstrations from suppliers
- Liaising with clients’ supervisors and site managers to ensure we understand their needs